Reports

This audit report assessed what factors caused delays in the Kansas Department of Labor’s unemployment claims processing during the COVID-19 pandemic? To answer this question, we spoke with officials from the Kansas Department of Labor (KDOL) and reviewed KDOL staffing, incident, and call center reports. This audit also includes an updated unemployment insurance fraud estimate. In February 2021 we released the first part of this audit. In that audit we reported a preliminary estimate of how much fraud could have occurred in Kansas in 2020. In this report, we used KDOL claims data from January...

Based on our audit of the State’s Comprehensive Annual Financial Report, we reported internal control weaknesses and instances of noncompliance over financial reporting. For example, the Department of Economic Security did not put all critical identity-verification or other anti-fraud measures in place before paying federal CARES Act unemployment insurance benefits and reported it paid over $4 billion in fraudulent identity theft unemployment insurance benefits claims through September 4, 2021, when the benefits ended.

The Office of the State Auditor (OSA) and the New Mexico Department of Workforce Solutions (NMDWS) are reminding New Mexicans to be aware as fraudsters perpetuate numerous schemes related Unemployment Insurance Claims. New Mexicans are urged to follow the guidance provided below and take immediate action as recommended to protect themselves.

The objective of this report was to provide information on the unprecedented number of unemployment claims filed in response to the COVID-19 pandemic, the amount paid in fraudulent claims, and the causes for many fraudulent claims being paid. We found that WorkForce West Virginia Paid Nearly $83 Million in Fraudulent Unemployment Claims During the COVID-19 Pandemic.